Terms and Conditions of Sale

1. Preamble These Terms and Conditions of Sale (TCS) govern the relationship between our website, which sells digital files for 3D printing of wargame figurines ("we"), and its customers ("you"). By placing an order on our site, you agree to these terms.

2. Nature of Products Our digital files are designed for 3D printing and intended for personal use. They are optimized for successful printing, with regular updates to improve their quality and detail fidelity.

3. File Delivery Purchased files are delivered as instant downloads upon order processing. If a file is missing or inaccessible, you can notify us by email, and we commit to resolving the issue promptly. Missing files will be made available for download free of charge.

4. Refund Policy Due to the nature of digital products, no refunds will be issued after files are downloaded. However, we reserve the right, at our sole discretion, to issue a refund or store credit in exceptional cases.

5. Use of Files The files sold on our site are strictly intended for personal use. Any reproduction for commercial purposes, sharing, or dissemination of the files is strictly prohibited. We disclaim all liability for the use of the files in violation of the intellectual property rights of other entities.

6. Continuous Improvements We are committed to continuously enriching and improving our catalog. Updates may include additional options, optimization of print quality, and enhanced detail fidelity. These updates will be made available free of charge to customers who have purchased previous versions.

7. Satisfaction Guarantee Your satisfaction is our priority. In case of any issue or question regarding a product, our team strives to provide prompt and effective assistance.

8. Limitation of Liability We disclaim any liability for the use of purchased files for counterfeiting or unauthorized reproduction of other products. It is your responsibility to comply with applicable laws.

9. Force Majeure We shall not be held liable for delays or failure to fulfill our obligations in the event of force majeure (natural disasters, technical failures, cyberattacks, etc.).

10. Changes to the Terms and Conditions of Sale We reserve the right to modify these terms at any time. Changes will be applicable upon their publication on the website.

11. Disputes Any dispute regarding the interpretation or execution of these TCS shall be subject to the jurisdiction of the competent courts.